Thank you for your feedback, and also thank you for your questions and requests. When these problems arise, I will give you solutions as soon as possible. You can check your information again. I will always provide you with serious and responsible solutions. Solution, I will propose a plan to you. If you choose to refund, we can also refund, but I will definitely determine the specific quantity and amount and refund it to you. I will definitely make up for these losses to you, and I don’t want to I want to waste a lot of your time and want to solve it for you as soon as possible, but you have never sent me the specific number of damaged boxes and bottles. I can't calculate the specific amount, so when I asked again, you thought we didn't believe it. You, I have always believed in my customers, and I have always stood from my customer's point of view, striving for greater benefits for them, so now I need to determine the specific quantity and refund the cost to you.

Hello, thank you for your feedback. I gave you a solution as soon as the problem occurred. We did not evade any responsibility. We also confirmed it to you when shipping. We all packaged and shipped. But if there is a problem, we are definitely responsible and we are willing to bear it. And I have already explained it to you. I need to know the specific number of damages. We will refund according to the number of damages. I need to know the packaging boxes and bottles. Regarding the specific amount of damage, I also guarantee you that I will definitely strive for the best interests for you and will definitely refund the cost of this part of the damage to you.